'Hairgate': iPhone hit by new social media storm

Oct 08, 2014, 5:53 AM EDT
A man shows his new iPhone outside Puerta del Sol Apple Store as Apple launches iPhone 6 and iPhone 6 Plus on September 26, 2014 in Madrid, Spain.
AFP/Getty Images

Fresh from the online uproar over whether the shiny new iPhone 6 bends when carried around in pockets, Apple has been hit by a new complaint - that the handset traps users' hair or beards when they make calls. Reuters writes:

It is difficult to gauge whether there is any real issue, but Twitter users have made #hairgate a rising social media trend, leading major news outlets to pounce on the story.

"The seam on my iPhone 6 where the aluminum meets the glass is definitely catching my hair and pulling it out," one user tweeted. Bearded iPhone users have jumped on the bandwagon complaining that their facial hair gets yanked during calls, leading to spats over whether to treat #beardgate as a separate trend, or simply as a subset of #hairgate.

Apple was not immediately available to comment.

Jokers are having a field day, with the Twitter account of the Atlanta International Fashion Week speculating that it may be an elaborate plot against hipsters for whom facial hair has become de rigeur. Another user tweeted: "Congrats, Apple, for finally getting hipsters to shave."

But #hairgate or no, demand for the iPhone 6 Plus is much stronger than expected, and Apple has already adjusted its supply ratio for the two new smartphones, according to sources from the upstream supply chain. According to Digitimes:

The sources pointed out that the iPhone 6's shipments in the second half are expected to be 3-4 million units lower than the original expectation, as the supply chain gradually shifts some of its iPhone 6 capacity for production of the iPhone 6 Plus.

But most component suppliers' current inventories are not sufficient for extra iPhone 6 Plus orders, and device manufacturers also do not have sufficient production lines for related assembly.

Therefore, the retail channel may need to wait a while before seeing a signifciant increase in iPhone 6 Plus supply, the sources noted. The iPhone 6 and 6 Plus will also become available in China on October 17 and pre-orders from the country has already surpassed two million units.